Last updated: June 2026. This is a development-stage document and will be finalized before general availability.
CIA Software, LLC ("CIA Software", "we", "us") provides Complete Integrated Agency Software, an agency management platform for insurance agencies. This policy explains how we handle information collected through this website, ciasoftware.com.
When you request a briefing or contact us, we collect the information you submit, such as your name, work email, phone number, agency name, agency size, and current software. We also collect standard, privacy-respecting analytics (aggregate page views and performance metrics) to improve the site.
We use your contact details solely to respond to your request, schedule a briefing, and follow up about CIA Software. We do not sell your information. We do not share it with third parties except service providers that help us operate (for example, our email and hosting providers), under appropriate confidentiality terms.
Data your agency stores inside the CIA Software application is governed by your agency's separate service agreement, not this website policy. We treat that data as confidential, encrypt it at rest, and restrict access to authorized personnel.
You can ask us to access, correct, or delete the contact information you've shared by emailing support@blackravenit.com. We'll honor reasonable requests promptly.
Questions about this policy? Reach us at support@blackravenit.com.
